Customer Journey
Understand the full journey inside your space
KSI Vision reconstructs each visitor's individual journey, completely anonymously. Understand which zones they visit, in what order, and where they lose interest - to design better experiences.
Request my demoJourney analysis
Every stage of the journey, visible
Entry Point
Analyze which entrance customers use and how long they spend in the welcome area.
Section Flow
Map the most common routes and detect the areas customers skip or ignore.
Product Interaction
Identify which products attract the most attention and how many convert into a sale.
Checkout Behavior
Measure wait times and detect when customers abandon the queue.
Results
Typical result
Clients who implement customer journey analysis report on average:
+28%
Conversion rate
+15%
Average ticket
-30%
Checkout abandonment