Integrate KSI both ways: bring your data in, send analytics out.
Connect transaction data from your stores or mall tenants to measure commercial efficiency by space - and pipe KSI behavior data into your own systems through REST API or Enterprise data queue.
KSI is built to live inside your stack, not next to it. We accept transaction feeds from POS, ERP and tenant systems to enrich your space analytics, and we expose every KSI data point through documented APIs and a queue interface so your BI, CRM or data warehouse stays in sync.
Two-way integration
Your transactions in. Your behavior data out. One platform.
Most analytics tools work in isolation. KSI is designed to be the bridge between your physical-space data and your business systems - so the same conversion rate, the same dwell time and the same queue event are visible everywhere your team already works.
Bring transactions in
POS, ERP and tenant ticket data flow into KSI so we can compute conversion, sales per m² and tenant performance per zone.
Send KSI data out
REST API and Enterprise data queue expose every KSI metric and event to your BI, CRM, data warehouse or operational tools.
Inbound · Transactions into KSI
Connect sales transactions to measure commercial efficiency by space.
Counting visitors is only half the picture. The other half is what they bought - and where. KSI integrates ticket-level transaction data from your stores or your mall's tenants and projects it onto the physical space. The result: conversion, basket size and revenue density measured by zone, store, category and m².
POS & cash-register data
Ticket-level sales feed from your existing POS - by store, by hour, by category. The base for true conversion to sale.
ERP & central sales DB
Direct integration with SAP, Oracle, Dynamics or your custom ERP for consolidated chain-level analytics.
Mall tenant feeds
For shopping malls: aggregated tenant ticket data, even when stores belong to different operators or POS systems.
Per-store and per-zone projection
Transactions are matched to the physical space, so revenue per m², conversion by category and tenant benchmarks become directly measurable.
What this unlocks
- True conversion to sale per store, zone and category - not estimated, measured
- Revenue per m² for layout decisions, tenant mix and store renovations
- Tenant benchmarking inside a mall: who attracts, who converts, who underperforms
- ROI of campaigns and visual merchandising, with real before-and-after data
- Funnel analysis from outside-the-store traffic to in-store ticket
Outbound · KSI data into your systems
Pipe KSI behavior data into the systems your business already uses.
Every KSI metric and event - counts, dwell, conversion, queues, alerts, demographic breakdowns - is available through a documented REST API and, for Enterprise deployments, through a real-time data queue. Connect KSI to BI, CRM, data warehouse, ERP or any operational system without bespoke development.
REST API
Documented API with Swagger spec. Pull any KSI metric on demand: traffic, dwell, conversion, demographics, zones, alerts. Available on every plan.
- Swagger / OpenAPI documentation
- Token-based authentication
- Pull traffic, dwell, conversion, queues, alerts
- Excel / CSV export for non-technical users
Real-time data queue
Stream KSI events directly into your data warehouse or operational systems. Sub-second latency, no polling, ready for high-volume chains.
- Push-based, sub-second latency
- Direct ingestion into Snowflake, BigQuery, Redshift, Kafka
- Real-time alerting and operational workflows
- LDAP / SSO and granular role-based access
Outbound · Alerts to your channels
KSI alerts reach the channel your team already works in.
Every real-time event - a queue overflowing, a saturated service point, a zone left uncovered - becomes an actionable alert. You define the rule and threshold; KSI fires it instantly to the channel you choose, so the action happens before the sale is lost.
Microsoft Teams, WhatsApp, Telegram, email, SMS, voice call, your CRM or customer-management system, and push notifications - plus any other channel via webhook or API.
Impact · Why alerts matter
A timely alert prevents queue abandonment.
Waiting is the moment of maximum friction. In retail, abandonment spikes past 5-7 minutes of queue and, by 12 minutes, a meaningful share of customers have already left without paying. In airports, every extra 10 minutes in a processing line cuts later commercial spend by up to 30%. Connecting KSI alerts to your channels is what turns that data into action before the sale is lost.
of revenue lost to undetected saturation
queue threshold where most customers walk out
commercial spend per extra 10 min of airport queue
the window to act - not Monday's report
Purchase abandonment prevention
Detect queues, store and service saturation in real time, and quantify the sales to recover.
See the product →Saturation in retail: when traffic destroys conversion
Real store data and the saturation curve: past a point, more visitors mean fewer sales.
Read the article →Airport dwell time and non-aeronautical revenue
10% more dwell means 5-8% more commercial revenue; every 10 min of queue, 30% less spend.
Read the article →Implementation
How an integration project runs.
- 1
Scoping call: which systems, which direction, which data points
- 2
API credentials and queue endpoints provisioned, sandbox available
- 3
Integration build with our technical team on call
- 4
Staging tests with real data and a validation checklist
- 5
Go-live with monitoring during the first 30 days
Plug KSI into your stack - both directions.
Tell us what systems you want to connect and we will return a scoped integration plan within 48 business hours.